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Effective Communication in Culturally Diverse Workplaces

18th Feb 2020

This question; ‘what is the true cost of poor communication in your workplace?’  is for business owners, CEOs, COOs, GMs. Do you know the answers? Have you worked it out for your business?

Just in case you haven’t, here’s some stats for you –

Research by US firm Gartner shows a staggering 70 per cent of mistakes in business are due to poor communication. It's no surprise poor communication can lead to increased stress, poor decision-making,  business losses and legal disputes. US businesses are not alone in this as closer to home;


1.5% of an average employee salary is the cost of turnover because of gossip and bullying – another aspect of poor communication.


$600 per employee per annum for sick or stress leave. May not seem much but how many employees do you have?


$12 million in personal grievances. PGs tend to arise when issues have been ignored and have escalated into problems into legal action. This estimate from the Employers and Manufacturers Association. The association said Employment Relations Authority (ERA) determinations across all types of personal grievance, ranging from redundancy to poor performance, increased in value by 17.3 per cent last year compared with 2002. injury to reputation and injury to feelings in a high court can result in a six figure pay out.


Issues with poor communication can be especially evident in workplaces with a high number of diverse languages spoken, but it certainly isn’t exclusive to those organisations.


Queenstown Chamber of Commerce Building Blocks Workshop

Tuesday 25th February, 10.30am -12pm.

Here is the link to book your spot - 

Effective Communication in Culturally Diverse Workplaces.

The what and the how to achieve open and honest communication to avoid issues escalating into problems, which are costly, will be covered. 


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FREE Live Coaching Webinar!

21st Jan 2020

Hey! People ask me all the time, what is the best tip for speaking so you succeed. Success looks different to many people so it depends. What do you want to succeed in? Your career? Getting a new job? Promotion? Pay rise? Business? Sales? Or just in life? To answer these questions jump into our FREE LIVE coaching webinar - Wednesday 5th February, 6.30pm PST.

Bring your problems, your questions, your desires to achieve your goals and dreams in life. Miriam will tell you why excellent spoken English is a MUST for life's dreams. She will share exercises, techniques and strategies to get you on your way to achieving your goals. PLUS, she'll answer any questions and have free training and other bonus's to give away!

Register today! PS - If you can't make it, it will be recorded but you may miss out on all the special offers and bonus's.

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Get in touch with Miriam to discuss how she can help you.