Monthly 1:1 Business Management Coaching
Monthly 1:1, one hour sessions to provide accountability and support to the owner/manager to help build resources for a more productive business by providing resources and strategies to overcome challenges. Support over and above the monthly meetings includes emails and phone call which are inclusive of the cost. Training includes but is not exclusive to;
- Strategic and annual planning
- Defining where the urgent issues are
- Open and clear communication training
- Job appraisal and feedback
- Clarifying roles and responsibilities
- Delegation including outsourcing
Value for Investment
- Greater productivity = better bottom line
- More clients and sales = better bottom line
- More repeat customers or referrals on = better bottom line
Training resources and materials to support learning are added to a kit with all the strategies and techniques required moving into a sustainable business model including an appraisal system for management and staff. Online resources available to be utilised on a 'when needed' basis.
*Say It Clearly is registered with the Management Capability Development Voucher Fund within New Zealand. Small businesses may qualify for vouchers to help pay for services such as this speech and communication training that build managmetn capabilities of their owners, operators and key managers.
INVESTMENT month by month *$240+gst
Quarterly 1:1 Business Sustainability and Growth Coaching
Quarterly 1:1, one hour sessions that provides targeted and effective training of skills and techniques that will boost your business;
- Strategic planning
- Management of teams and people
- Organisational culture
- Clear and open communicatin across the organisation
- Time management and dealing with overwhelm
Resources are included every quarter as well as online resources available to be utilised on a 'when needed' basis.
*Say It Clearly is registered with the Management Capability Development Voucher Fund within New Zealand. Small businesses may qualify for vouchers to help pay for services such as this speech and communication training that build managmetn capabilities of their owners, operators and key managers.
INVESTMENT quarterly *$240+gst
Team Training
Investing in these workshops and training are for people who want to get the best out of their staff in terms of productivity, time efficiency, and reduce the costs due to these issues. The results been a better bottom line for your business.
Effective Work Place Communication (Including Culturally Diverse Workplaces) - What’s tone got to do with it?
Effective work place communication can go awry especially in the day of emails and text speak; lack of punctuation and spelling. This training will show you ways to ensure your communication is effective and positive.
What does tone have to do with it? We carry our message with the tone of voice we use. Change in the tone of your voice can completely change the meaning of a sentence.
People who speak English as another language especially find it difficult to hear sarcasm in our tone and this can be detrimental for them understanding when we use it for humour or otherwise.
Learning Content:
- What effective communication is, how it works and the effect it has in greater productivity within the work place
- Understanding different styles of communication and ensuring these differences can be used in a positive way to ensure all communication is effective, including text and email
- Dr John Gottman’s “Four Horsemen” what they are and what they have to do with effective communication
- How to use your voice for positive communication and the difference between being judged on our actions rather than our intent including non -verbal communication and body language: how easily this can lead to mis-communication
- English as a second language in the workplace. Techniques for communication with people who don’t speak English as their first language - if required
- Practical techniques, skills and exercises to improve communication skills
- Materials that include the above techniques and exercises covered during the morning
iNVESTMENT for this four hour workshop (it can be broken down into 4 hour hour sessions) $960 (includes all resources)
Email us to discuss what will suit you and your team
Speaking for Success - Learn how to use your voice for the most effective person you can be. Your voice is a powerful tool you can train to use to your advantage. For all types of public speaking, presentations and meetings.
Learning Content -
- How to use your nerves to your advantage
- To use your voice for persuasion - crucial for sales - credibility and authority
- Why breath control is the most important aspect of great speech making
- The 7 apsects of voice development; the techniques and exercises to practice
- Tricks to make public speaking a breeze
Training resources and materials to support learning are provided in a kit with all the strategies and techniques required to become the best speaker you can be. Online resources available to be utilised on a 'when needed' basis.
iNVESTMENT for this four hour workshop (it can be broken down into 4 hour hour sessions) $960 (includes all resources)
Email us to discuss what will suit you and your team
Customer Service Training - Who cares wins! Customer service training for sales people, front of house and all those in organisations that have direct contact with customers or clients. Essential for front of house staff, phone sales and dealing with challenging customers.
Learning Content -
- Voice development
- Body language and other non-verbal cues
- How it all relates to custimer service and sales.
- Techniques and exercises will be taught to make the most of any work situation for confidence and positive work outcomes.
iNVESTMENT for this two hour workshop $480 +gst (includes all resources)
Email us to discuss what will suit you and your team
Life's a Pitch! - Introductions - that first crucial impression. How to introduce yourself, keep the communications flowing and 'spread the word', in formal and informal networking situations.
Learning Content - As with all presentations, the first step is deciding on the objective and even with a one or two minute introduction, this step is crucial and often overlooked.
- Objective and strategy
- Preparing with a 'script'
- Exercises to help you relax in situations you may find challenging
- Breathing techniques so you can get your idea out on one breath (and why it's an idea, not a sentence)
- Resonance exercises to develop a tone of voice people want to listen to
- Learning to read body language in context and how to apply these learned observation in any situation to your advantage
- Role play! From start - hand shake - to finish - hand shake and all the other bits in between.
This two hour workshop proves to be fun as well as rewarding.
iNVESTMENT for this two hour workshop $480 +gst (includes all resources)
Email us to discuss what will suit you and your team
